The Counselling Service at Maynooth University is a professional and confidential Service. It adheres to the ethical framework for good practice as set out by the Irish Association of Universities and College Counsellors and other professional bodies that counsellors are affiliated with. The Counselling Service also adheres to its reporting responsibilities under Children First: National Guidance for the Protection and Welfare of Children (2011).

Confidentiality is a central and integral part of the counselling process. It offers safety and privacy to those who choose to discuss personal and private concerns and it safeguards against any inappropriate or unnecessary disclosures. Information, written or verbal, given to the Counselling Service will be held in the strictest confidence.