Please note that the Moodle 2019-20 site will be taken offline/archived at the end of May 2021. From May 30th, the Moodle 2019-20 site will no longer be available to staff or students. As this site is now operating a legacy version of Moodle, it is necessary to take it offline for security reasons. We encourage you to download any resources you think you may need in the future as you will be unable to access them after the site has been archived.
My students cannot see my Panopto videos
If some/all of your students cannot see one of your Panopto videos, the following troubleshooting guide may be of assistance to you:
Has the Panopto block been added to your page?
If the Panopto block is not on your Moodle page, click Turn Editing On. Click Show Menu to expand the left navigation pane. Click Add a Block. From the list, choose Panopto (it is organised alphabetically). Then, you click Provision Course in the Panopto block. This will sync your Moodle page with an associated folder on Panopto.
Full guide on adding the Panopto Block available here.
Is the video in the correct Panopto folder?
Panopto inherits permissions from Moodle, so students that are enrolled on your Moodle course page will automatically be listed as viewers on Panopto. If you have embedded a video that is located in a different course folder and/or My Folder will not be visible to students on your current course page. If you move the recording into the relevant course folder, then those students will be able to view the video.
Full guide on moving a recording to another folder available here.
Are the permissions set correctly?
On the Panopto site, move your cursor over the video that students cannot see. From the options that appear, click Share. Under Who has access, it should state This session inherits permissions from its folder [name of the folder]. This folder name should match the Moodle course page title. Under the folder information, the setting should be set to Specific people. You should see two options: Creator & Viewer. If you notice something unusual here, please contact firstname.lastname@example.org for assistance.
My Moodle page is suddenly not displaying correctly
If your Moodle page is not displaying correctly (i.e., collapsed topics below a Panopto video have disappeared), the issue is most likely due to the same Panopto video being added multiple times within one label resource. To resolve this issue, the problem label needs to be deleted. The original video can be re-added after the issue has been resolved. The edit icon for the problem label may not be located in the typical area, so you may need to check in the expanded topic where that video is located. You should see the edit option within the topic area.
Only some of my students can view embedded videos
If only some students can view an embedded video, then this is typically a browser issue. This can initially be resolved by using the Panopto Course Folder rather than embedding videos on the course page. Recommend to students that they should be using Chrome to view videos as other browsers do not support Panopto as effectively as Chrome. If students are using Chrome but they are being presented with a mini login screen when they play the video, they need to enable 3rd party cookies.
Full guide on adding the Panopto Course Folder available here.
Full guide on enabling 3rd party cookies available here.
If a page on Moodle is taking a long time to load, it may be that an image file has been added incorrectly. When an image file is added to Moodle, the file will contain a certain amount of data (Data URI) which controls how it is displayed, formatted, etc. When a file is uploaded correctly, this data it contains is akin to a couple of lines of text in a word document. When an image is uploading incorrectly, the data it contains is akin to hundreds of pages of text in a word document which can cause the associated Moodle page to slow down or in some cases cause that Moodle page to temporarily crash.
When adding an image file normally via the Add File resource tool, you have the option of uploading a file via the file picker or using drag and drop.
However, when adding an image to a Moodle activity, label resource, or a description field which results in the image displaying on the course page, you can only use the file picker option via the Atto Editor (the editor that allows you to type and format text, add an image/video, add a url, etc.).
Unless you are using the Add File resource, we recommend that you do not use drag and drop.
If your Moodle page is not displaying correctly (i.e., collapsed topics below a Panopto video have disappeared), the issue is most likely due to the same Panopto video being added multiple times within one label resource. To resolve this issue, the problem label needs to be deleted. The original video can be re-added after the issue has been resolved.
Note: The edit icon for the problem label will most likely not be located in the normal area but is now in the expanded topic area where that video is nestled.
To select your preferred grade display type in your course page, go to Grades > Gradebook Setup > Course Grade Settings. Scroll down to Grade Item Settings. The default grade display type is Real (marks). From the dropdown menu you can now select your preferred display type/s. When you have made your choice scroll to the bottom and click on Save Changes. When you access the gradebook the student grades are now displayed as selected.
If you have had a loved one walk into frame during a live lecture, received a request to remove a student’s input from a recording (for privacy), or you just want to hide a part of a recording for any reason, Panopto allows a very easy way for you to edit out such parts that you do not want to be public facing.
- After your recording has finished processing, select Edit on the recorded session that you want to edit.
- The timeline is at the bottom of the editor.
- Clicking anywhere in the timeline will produce a dark grey line. Click and drag on this line to grey out an area of the timeline. You can drag the grey line from left to right or from right to left.
- At the top right-hand side of the editor, select Apply when you are done making your changes.
Note: Panopto will not remove these cut pieces from the timeline, so you can always fix any mistakes or re-add those sections at any point. Cut sections will always appear in the timeline to the creator but will not playback in the Panopto viewer once you publish your changes.
Link to the full guide is available here
Microsoft Word has inbuilt styles such as “Heading 1,” “Heading 2,” which offer a range of benefits to all users but specifically for users with vision impairment. Simply manually changing the size or appearance of the font (bold, underline, etc.) is not accessible-friendly and you don’t get any of the benefits listed below. You can also easily modify existing headings to match the format that you have created.
Benefits to Students with Disabilities
Users that benefit from the use of a screen reader will be able to hear which blocks of text are labelled as headings and the hierarchy on the page – even after it has been converted to a PDF. Screen reader users will be able to skim the page by jumping from heading to heading. If a heading has been created by simply increasing the font size or applying some effect (bold, underline, etc.), it will not be labelled as a heading by a screen reader.
Benefits to Faculty
Using the style tab also has benefits for faculty. It can save you a lot of time because you can apply consistent formatting to your headings throughout your document without having to choose the font, size, weight, and borders each time you make a heading. Additionally, if you decide to change a heading style, you can easily update the formatting of all those headings at once for the whole document. Finally, in outline view, you can easily reorganise your document just by dragging and dropping headings, and any text that was nestled under that heading will automatically be moved with it.
Full guide on making your MS Word documents accessible available here.