Maintenance work in the apartments is carried out by Campus services.
If you have a maintenance issue, you will need to report it online here.
Please see the 'How to Log a Maintenance Issue' section below for details on how to do this.

  • Maintenance Emergencies Out of Hours: If you have a maintenance emergency outside of office hours (i.e. evenings and weekends), please call Apartments Security who can call to get assistance.  
  • Instruction Videos: If you are not sure how the hot water, heating or ovens in the apartments, have a look below at the different videos below.
  • River Oven Markings: If the markings on your oven is fading, please log a maintenance request.
  • Ventilation in Bedrooms: Your bedroom requires ventilation in order to avoid condensation building up, particularly around the window.  There is a vent at the top of the window that you should leave open in order to allow sufficient ventilation into your room.  If you do close it at night, do not forget to open it again during the day.