Here are some frequently asked questions and answers. For further information, please contact advisory.office@mu.ie.

Class & Study

  1. What can I do if I can’t make it to a lecture?
  2. What can I do if I can’t make it to a tutorial?
  3. What is the procedure if I decide to change subjects?
  4. What are the best subjects to study?
  5. Where can I get past exam papers?
  6. Do Tutorials count towards exams?
  7. How do I cope if I feel I’m falling behind?
  8. What is a 1st / 2H1 etc?
  9. When should I start studying?
  10. What do I do if I can’t get an essay in on time?
  11. How do I take notes?
  12. How do I borrow from the library and what are its facilities?
    Financial
     
  13. How do I know if I am eligible for a grant?
  14. How do I apply for a grant?
  15. I am a Mature Student – where do I get information on my welfare entitlements during the summer months?
  16. How do I get a refund or credit if I retire from university during the year?
  17. Where do I get Tax receipts or duplicate receipts?
  18. When and where are the grant cheques available?
  19. How do I access financial aid?
  20. How do I obtain a subsidy towards Creche charges?
  21. Are there other sources of financial support apart from state grants?
    Student Living, Personal Support, Child Care, Clubs & Societies
     
  22. Where do I go to get accommodation?
  23. Where do I go if I have difficulties with my accommodation/landlady/landlord?
  24. What if I require medical or other personal support?
  25. Is there support for a person with disability?
  26. Where are the childcare facilities and how do I get subsidies?
  27. How do I join a club / society?
  28. How do I get to use the gymnasium and the swimming pool?
  29. What do I do if I am being harassed or stalked?
  30. I need information on transport rail/bus.
  31. If I have developed a dependency problem in relation to alcohol or drugs?
  32. I need information on prenatal and single parent allowances.
  33. There are difficulties at home and I need information on state support.
    The Environment, Academic & General Services
     
  34. (a) Where is Callan Hall ? (b) Where is Callan Building? (c) Where are the computer facilities?
  35. Binding of Essays where can this be done?
  36. What do I do if I lose property?
  37. How do I set up my email account?
  38. How do I contact security?
  39. USIT Cards, Bus Tickets
  40. What happens if I lose my student card?

 

Class & Study

1. What can I do if I can’t make it to a lecture?

Contact a friend who may be able to supply you with lecture notes and check Moodle where most Departments add their notes. Please follow any notification procedures prescribed by the Department concerned.

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2. What can I do if I can’t make it to a tutorial?

Follow the directions issued by the Department concerned or, in the absence of such directions, notify the Tutor and the Department Office and submit any medical certificates if appropriate.

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3. What is the procedure if I decide to change subjects?

Note: absolute final date for changing subjects is Friday, October 12th for Continuing Students, and Friday October 19th for First Years.. Make sure you have had some contact with your newly selected subject (did you sit in on any lecture?) Does your new choice restrict your second year options? You may wish to discuss your ideas with the Academic Advisory Office (Education House, North Campus, extn 3368). Record your change with the Central Registration Office in Humanity House. Notify the Department you are leaving and the Department you are joining as a matter of courtesy. http://records.nuim.ie/

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4. What are the best subjects to study?

You should choose those you enjoy most consistent with the allowed combinations and your long term career wishes.

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5. Where can I get past exam papers?

In the Library. Consult web link http://www.nuim.ie/library/expert/

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6. Do Tutorials count towards exams?

Usually yes, you should check the departmental information booklet on module requirements, the departmental notice-board or enquire from your First Year Course Co-ordinator. Irrespective of their direct contribution towards your examination they are an essential component of your programme of study and should always be attended.

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7. How do I cope if I feel I’m falling behind?

Contact your Tutor, Lecturer or Year Co-ordinator delivering your course. You may also care to contact the Academic Advisory Office.

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8. What is a 1st / 2H1 etc?

In First Year Arts and Science the grades are Pass: 40%; 3H: 45%, 2H.2: 50%; 2H.1: 60%; 1H: 70%. In First Year Science (CSSE) and First Year Engineering the grade is Pass: 40%.
See also the Marks & Standards available on the exams web page.

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9. When should I start studying?

You are registered on a semesterised modular programme and should commence to study immediately. Examinations take place in early January 2017 and May 2017. Try to target a weekly investment in study outside of class of at least twenty five hours. You should draw up a study schedule to take account of this and optimise the use of timeslots available between lectures.

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10. What do I do if I can’t get an essay in on time?

Follow the directions issued by the department concerned or by checking your departmental handbook or, in the absence of such directions, contact the departmental office and your tutor.

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11. How do I take notes?

Use your own personal style but additionally attend any advertised study skills session and check in at the Writing Centre in Education House or contact them at writingcentre@mu.ie Back to Top

 

12. How do I borrow from the library and what are its facilities?

Check with the Library website for further details.

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Financial

 

13. How do I know if I am eligible for a grant?

Check out www.studentfinance.ie or www.susi.ie Back to Top

 

14. How do I apply for a grant?

Check out the information on www.studentfinance.ie or www.susi.ie

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15. I am a Mature Student – where do I get information on my welfare entitlements during the summer months?

Contact the Mature Student Support Officer – Ms Emer Sheerin, extn 3307/01-7083307 or Kim Lockyer, Students’ Union Vice-President Welfare, extn 3098/01-7083098.

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16. How do I get a refund or credit if I retire from university during the year?

Contact the Fees & Grants Office in Humanity House at extn 4747 or 01-7084747.

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17. Where do I get Tax receipts or duplicate receipts?

Contact the Fees & Grants Office at extn 4747 or 01-7084747.

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18. When and where are the grant cheques available?

All new recipients will receive their grant on a monthly basis from SUSI.

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19. How do I access financial aid?

Contact Kim Lockyer, Vice President Welfare, Students’ Union 01-7083098 or Ruth Killeen, Student Budgeting Advisor at student.budget@mu.ie 

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20. How do I obtain a subsidy towards Crèche charges?

Contact Kim Lockyer, Vice President Welfare, Students’ Union 01-7083098

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21. Are there other sources of financial support apart from state grants?

Contact Kim Lockyer, Vice President Welfare, Students’ Union 01-7083098, or Ruth Killeen, Student Budgeting Advisor at student.budget@mu.ie  who may have details of funding available from your Local Area Partnership. 

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Student Living, Personal Support, Child Care, Clubs & Societies

 

22. Where do I go to get accommodation?

The Acommodation Office - extn 3322.

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23. Where do I go if I have difficulties with my accommodation / landlady / landlord?

Contact the Accommodation Office extn 3322 or 01-7083322. Website: http://residence.nuim.ie/

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24. What if I require medical or other personal support?

The Student Health Centre is situated in Student Services Building on the North Campus and may be contacted at 01-7083878.

The Pastoral Care Service is situated in Student Services Building and may be contacted at 01-7083320, 01-7082469 or 01-7083588.

The Counselling service is available in Student Services Building on the North Campus on 01-7083554.

The Students’ Union Vice President for Welfare, Kim Lockyer may also be in a position to assist and he may be contacted in the Students Union at 01-7083098.

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25. Is there support for a person with disability?

Contact the Disability Office, MAP Lodge building - 01-7086341. Website: http://access.nuim.ie/contact/disability

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26. Where are the childcare facilities and how do I get subsidies?

The Crèche is located in Rye Hall (North Campus). Details on subsidies are available from Kim Lockyer, Vice President Welfare, Students Union 01-7083098.

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27. How do I join a club / society?

Contact the Clubs & Societies Office of the Students Union 01-7083443. Fairs Day will be held on 3rd October 2018. New members are welcome all year round and you should check the notice-board of the club / society in which you are interested for contact details.

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28. How do I get to use the gymnasium?

Contact Paul Davis, Sports Officer in the Students’ Union Building 01-7083824. Website: www.maynoothuniversity.ie/sport 

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29. What do I do if I am being harassed or stalked?

Contact the Head of Security at 01-7083589.

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30. I need information on transport rail/bus.

See the websites: www.irishrail.ie, www.dublinbus.ie, www.buseireann.ie or check the SU noticeboard for the up-to-date list of private daily bus services currently being operated to and from the University.

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31. If I have developed a dependency problem in relation to alcohol or drugs?

Contact the Student Health Centre 01-7083878 and/or Counselling on 01-7083554.

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32. I need information on prenatal and single parent allowances.

Contact Kim Lockyer, Vice President Welfare Students Union 01-7083098.

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33. There are difficulties at home and I need information on state support.

Contact Kim Lockyer, Vice President Welfare, Students Union 01-7083098.

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The Environment, Academic & General Services

 

34.

(a) Where is Callan Hall ?

(b) Where is Callan Building?

(c) Where are the computer facilities?

(a) Where is Callan Hall ?

South Campus, and

(b) Where is Callan Building?

North Campus housing Biology, Computer Science and Science Lecture Theatre

(c) Where are the computer facilities?

In the Arts Building and the Long Corridor (through door under the clock at the east end of St Joseph’s Square, South Campus, past the staircase and entry is on your left). Facilities are also available in Rye Hall, Callan Foyer and the Teaching Room behind the Computer Centre.

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35. Binding of Essays where can this be done?

Contact Students’ Union extn 01-7083669.

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36. What do I do if I lose property?

Contact Security in the Arts Building extn 3054 or Library extn 3039 or at the Gate of the South Campus extn 3059.

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37. How do I set up my email account?

See the details in the Computer Centre’s sheet provided (please do not discard this!) in the pack supplied when you are registering. Follow the instructions and then you can email right away otherwise contact the Computer Centre on the South Campus extn 3830.

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38. How do I contact security?

Dial (01) 708 3929 from your mobile or phone 3929 from the phone on the wall to the right upon entry to the Arts Building or the phone on the desk of the Callan Building foyer or the phone on the desk inside the Library door or the payphone (dial 708 3929) in the rear lobby ground floor Logic House. After phoning you await contact on security radio.

There may be security personnel available at the post in the Arts Building or Library or the Gate of the South Campus. In an emergency dial 3333.

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39. USIT Cards, Bus Tickets

Contact the Students Union extn 3669 - 017083669.

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40. What happens if I lose my student card?

Contact Security to see if it has been found, if not then inform Central Registration Office, Ground Floor, Humanity House ext 3572/01-7083572 where a new card can be issued. There is a charge for replacement of ID cards.

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