PACR - Class Hall PC OS Upgrade
The current Windows 7 setup on PCs in the class halls is out-of-date and no longer meets Maynooth University’s IT Security and PC Management standards. Therefore, in the coming weeks, IT Services in co-operation with AV Support will upgrade all class hall computers to Windows 10. This upgrade will increase the security and improve the overall IT environment within the class halls.
The “Class Hall PC OS Upgrade” project will commence on Tuesday, 30/10/2018 and we aim to conclude no later than Friday, 07/12/2018. You will start to notice changes in the class halls already on Monday, 05/11/2018 with Hume class halls being the first to be upgraded, followed closely by Iontas, Arts Building and so on.
FAQ
How do I use the PCs in the class halls after the update?
- you will now be required to logon with your MU credentials each time you wish to use a class hall PC, therefore, you must have a valid MU username and password
- to ensure the continued security and integrity of your data, you must also remember to sign out
How can I access my X-drive after the upgrade?
On successful login to any Windows 10 PC, your X-drive will be automatically available for you. (Screenshot)
Can guests use the PCs in the class halls after the upgrade?
If you or your department is expecting an external guest who will require access to any class hall machine on-campus, please contact servicedesk@mu.ie at least three days prior to their arrival to request guest account credentials for their use.
Can I use O365 with the new setup?
Office 365 can be easily accessed through the internet browser. Navigate to portal.office.com and enter your MU email address and your password. Through the O365 portal you will have access to your email, OneDrive, Calendar and so on.
What shall I do if I can’t logon?
Please make note of any error message that appears and contact ServiceDesk on 01 708 3388.
What shall I do if I experience any technical problems after logging in?
In this case contact Campus Services, AV Support on 01 708 3930.
Please note that both ServiceDesk and AV Support are available Mon-Fri 9:00 to 13:00 and 14:00 to 17:00.
How can I check which class halls have been upgraded?
We will update this list on a regular basis. If the class hall you are seeking information about is not on the list, then this class hall has not yet been upgraded.
| Location |
|
Completed |
Date Completed |
| John Hume Building |
|
Yes |
02/11/2018 |
| Arts Building |
|
Yes |
02/11/2018 |
| Auxilia |
|
Yes |
02/11/2018 |
| Rowan House |
|
Yes |
02/11/2018 |
| Callan Building |
|
Yes |
02/11/2018 |
| Science Building |
|
Yes |
02/11/2018 |
| Rye Hall |
|
Yes |
02/11/2018 |
| Education House |
|
Yes |
02/11/2018 |
| Apartments Theatre |
|
Yes |
02/11/2018 |
| Iontas |
|
Yes |
02/11/2018 |
| Lyreen Building |
|
Yes |
02/11/2018 |
| Logic House |
|
Yes |
02/11/2018 |
| Renehan Hall |
|
Yes |
03/11/2018 |
| Pugin Dining Room 1 |
|
Yes |
03/11/2018 |
Windows 10 in the Public Access Computer Rooms
In the coming Academic Year 2018-2019, IT Services will begin rolling out Windows 10 as the Operating System in all of the Public Access Computer Rooms around campus.
With this upgrade we aim to provide all our users with an up-to-date experience while at the same time maintaining the reliability of the service provided.
However this change will take time and we therefore ask for both patience and feedback from all of our users while we make this transition.
Please check back regularly on this section for the latest news on Windows 10 in the PACRs.
North Campus
The Arts Facility PACR is located in the Arts Building.
The Callan Foyer PACR is located in the Foyer of the Callan building on the North Campus.
CB CL 1 is located on the ground floor Callan building.
South Campus
The Long Corridor PACR is located in Long Corridor behind Stoyte House on the South Campus. The entrance to the facility is located at the back of Stoyte House in St. Joseph's Square.
The Library
Christmas Opening Hours
Arts Facility
Arts will be open 09:00am – 10:00pm every day over the holidays (pending building availability)
Computer Assistant cover resumes 09:00am Thursday 2nd January 2020
CBCL1 Callan Building
Room closes 5:00pm Friday 20th December 2019
Room re-opens 09:00am Thursday 2nd January 2020
Long Corridor PACR
Room closes 5:00pm Friday 20th December 2019
Room re-opens 09:00am Monday 3rd February 2020
Library
Computer Assistant cover finishes 5:00pm Friday 20th December 2019
Computer Assistant cover resumes Thursday 2ndJanuary 2020 with full CA day\evening cover
Library Opening Hours
Normal Opening Hours
Arts Facility
Monday - Sunday
Open daily 9.00 - 22.00 (Pending building availability)
CB CL1 (Callan Building)
Monday - Friday
Closed over the Summer months
Long Corridor PACR
Monday - Friday
Closed over the Summer months
Computing Assistants work in various areas of IT Services, “Public Access Computer Rooms” (PACR), IT Services Reception, Voice and User Support.
The Computing Assistant team has many different responsibilities. Depending on the role within IT Services duties may include:
- First level troubleshooting (PC / printer)
- First level troubleshooting of Windows operating systems
- First level troubleshooting (Standard applications like MS-Word, MS-Excel etc.)
- Looking after the printer consumables (paper, toner etc.)
- Observing and complying with the Health and Safety regulations
The service is arranged in different shifts over seven days, Monday to Sunday inc.
09:00 – 13:00 – Morning shift
13:00 – 17:00 – Afternoon shift
17:00 – 21:00 – Evening shift
Computer Assistant Vacancies
Maynooth University IT Services Computing Assistant Application Form
