Your loging account is your unique identifier for accessing all university systems. It is made up of a username, password and an official University email address. These details are used to access services such as:
- Office 365
- eduroam Wireless Network
- Public access computers across campus
- Printing facilities
You will receive your logon account and email address during the registration process. For security reasons, we would ask that you do not forward your University mail to a personal mailbox.
The Self-Service Password reset has been enabled for all students to allow you to reset your account password yourself at any time, day or night. You must register for this service in order to avail of this functionality. It takes only a few minutes to complete registration. To do this:
- Browse to portal.office.com
- Sign in using your username (email address) & password
- Select My account from the User icon menu in the upper right of the page.
- Select +Add method
- The available options that will assist you in signing into your account or resetting your password include: Authenticator app, Phone or an Alternate phone. Choose Authenticator app, and Add.
- You will be brought through the process step by step, so follow the on-screen prompts.
As a registered student of Maynooth University or St. Patricks College, Maynooth (SPCM) you are provided with access to Microsoft Office 365. Office 365 includes email, calendar, OneDrive and Office software. This will be available from your initial registration with the University until a year after graduation.
- Your student email address will use either @mumail.ie (for Maynooth University) or @spcmail.ie (for SPCM.)
- You have access to email, Office software and 1TB of OneDrive storage through your browser or dedicated apps.
- Office software including Word, Excel, Powerpoint and OneNote can be installed on your own computer(s) and mobile device(s) at no extra cost.
- Share files with your peers and collaborate with OneDrive and Office software.
- Use Teams for a group project or with your study group or class.
How do I access Office 365?
You can access Office 365 from anywhere in the world, by visiting https://portal.office.com and logging in with your full email address (@mumail.ie or @spcmail.ie) and your usual password.
Access Office 365 on your mobile device
O365 Mobile Apps:
- Get access to your email and calendar using the Microsoft Outlook app (available for Android or iOS devices, simply search for "Microsoft Outlook" in the relevant app store.)
- The OneDrive app is also available - search for "Microsoft OneDrive" in the app store.
- For collaboration on the go, the Teams app is available - under "Microsoft Teams."IT Services only recommends installing the offical "Microsoft Corporation" version of these apps - please make sure "Microsoft Corporation" is listed as the publisher.
All of the Office 365 applications are also available by logging into https://portal.office.com through your mobile browser.
Access your Office 365 apps on mobile devices.
Office 365 Training
For help with using Office 365:
Get going quickly and easily with Office 365 Video Training
- You can then access the same documents across your other devices.
- You may collaborate on documents with others in real time (two or more people can work on it, at the same time.)
- You can create Word documents, Powerpoint slideshows or Excel spreadsheets in your browser and save them automatically to OneDrive.
- You can upload content from any other applications and save it to your OneDrive, for safe keeping.
- You can access your OneDrive directly from Moodle for any relevant assignments and essays.
OneDrive is accessible from any device (PC, laptop, phone or tablet) that has Internet access.You receive 1TB of personal storage. Your OneDrive is an online storage system (that only you can access, but that you can share files or folders from.) OneDrive is accessible by clicking the OneDrive tile at when you log in at https://portal.office.com
You can access Office 365 from anywhere in the world, by visiting https://portal.office.com and logging in with your full email address (@mumail.ie or @spcmail.ie) and your usual password. Once you are logged in, you can then download and install the full suit of apps on up to five personl devices.
Review the following Microsoft Guide for further information: Install Office on your PC or Mac
The eduroam wireless service is available across the University for all staff and registered students of both MU and SPCM.
If you need any help in getting connected, please refer to the following for more information: https://www.maynoothuniversity.ie/it-services/wi-fi
HEAnet is Ireland's National Education and Research Network. They provide Internet connectivity and associated ICT services across all levels of the Irish Education sector. They offer discounts to staff and students on a range of products and services, including laptops and software. If you are hoping to purchase a new device for your academic studies, why not visit the HEAnet Store to view the great offers available.
The below is not a definitive list of solutions for a poor internet connection, but it is a good place to start. While IT Services cannot provide support for your home network connection, the following may help you make the best of your current internet connection. However, if you continue to experience poor speeds and difficulty connecting to online services, please contact your Internet Service provider (ISP).
- Your home network connection is shared between all devices in your household. To make the most of this available network connection
- Reduce the number of connected devices, i.e. disconnect any phones, tablets, laptops, desktops, game consoles, etc. from your home wifi.
- Avoid streaming content or gaming online while you or others in your household are working/studying. Streaming content on a smart TV or streaming music on your phone, can impact every connected device on the network.
- Put your phone in airplane mode to limit the impact of any background apps which may be consuming your network resources.
- Avoid opening several browsers and/or tabs at the one time, particularly if you need to upload or download content at the same time.
- Sync files to your mobile or other device, so that you can view this content offline. See the following for more information: https://support.office.com/en-us/article/use-teams-for-schoolwork-when-bandwidth-is-low-5c5675f7-1b55-471a-9daa-ec1e6df38262
- If you have access to an Ethernet network cable, plug your laptop/desktop directly into your broadband router rather than using wireless. This can improve the speed and reliability of the internet connection on this device. If using an Ethernet cable, place your laptop/desktop next to your router and avoid trailing cables across active pathways, creating hazards in your workspace.
- If you experience any delays or issues when taking part in an online meeting, turn off your video feed if it is not needed.
- Use the hotspot on your phone to connect your laptop or other device to internet access. Please be aware that depending on your phone plan, there may be a charge for this use of mobile data. Also, if you have an iOS device, you may wish to enable the low data mode setting, which can be applied on a per-network basis - see WiFi settings on your device to enable this.
- Quit any apps, services or processes that may be running in the background on your laptop or other devices. Services such as Windows Updates and other software updaters can consume substantial network resources; before you start critical work that requires a network connection, make sure your device is fully up to date.
- Certain malware can spread from one device to another, via a network connection. This malware can generate network activity that impacts your internet connection speed. To avoid this, make sure all devices connected to your home network are up to date, are scanned regularly for malware and have anti-virus installed and enabled.
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