Graham Young

IT Operations Service Transition Manager
Vodafone Ireland
IT and telecoms
Masters of Electronic Engineering

Communication skills and quick technical learning and ability. Project Management is essential for what I do. I learnt to manage projects effectively through my time in Maynooth. If you want to get a leg up in this industry I would advise also learning Prince 2 and ITIL foundation. It's essential in a Operational work-space and makes you stand out from the crowd. All customer focused experience is valuable too and never sell yourself short, if you've worked in a shop or a supermarket you've learnt skills in customer awareness in a direct way, show you've got that experience so use it for your CV

(updated July 2015)