Paola Zappa

School of Business

Lecturer

School of Business Building
2
(01) 474 7755

Biography

Paola Zappa earned her PhD in Management from the University of Milano-Bicocca, Italy. Prior to joining Maynooth University School of Business, Dr. Zappa has held academic positions in the University of Milano-Bicocca and the University of Italian Switzerland, as well as visiting positions at the University of Manchester (UK) and University of Melbourne (Australia). She has taught multiple courses and workshops in the areas of Management, Research Methods and Social Network Analysis at these institutions. 

Research Interests

Paola's research uses organisational theory to understand formal and informal collaboration in intra and inter organisational networks. Using multilevel network theory, Dr Zappa has studied how formal interdependencies among subunits, arrangements of knowledge domains and work conditions affect collaboration and knowledge sharing among organizational members. Paola has also explored dynamics and outcomes of collaboration and competition in informal groups and communities of practice, and the impact of online platforms on such dynamics. She has undertaken research on a variety of knowledge-intensive contexts, like healthcare organizations and Formula One racing teams. 
She regularly presents her work at the Academy of Management (one of her papers at AOM was the runner up for the Organisation and Management Theory divisions best paper), European Group on Organisational Studies (EGOS), and Meetings of the International Network for Social Network Analysis, where she has organized and chaired sessions on Multilevel Network Research.

Peer Reviewed Journals

  Year Publication
2016 'Organizational learning across multi-level networks'
P. Zappa and G. Robins (2016) 'Organizational learning across multi-level networks'. Social Networks, 44 :295-306 [Details]
2015 'The analysis of multilevel networks in organizations: models and empirical tests'
P. Zappa and A. Lomi (2015) 'The analysis of multilevel networks in organizations: models and empirical tests'. Organizational Research Methods, 18 (3):542-569 [Details]
2015 'Identifying Oncological Patient Information Needs to Improve e-Health Communication: a preliminary text-mining analysis'
R. Falotico, C. Liberati, and P. Zappa (2015) 'Identifying Oncological Patient Information Needs to Improve e-Health Communication: a preliminary text-mining analysis'. Quality and Reliability Engineering International, 31 (7):1115-1126 [Details]
2011 'The network structure of knowledge sharing among physicians'
P. Zappa (2011) 'The network structure of knowledge sharing among physicians'. Quality and Quantity, 45 (5):1109-1126 [Details]
2011 'The interplay of social interaction, individual characteristics and external influence in diffusion of innovation processes: An empirical test in medical settings'
P. Zappa and P. Mariani (2011) 'The interplay of social interaction, individual characteristics and external influence in diffusion of innovation processes: An empirical test in medical settings'. Procedia - Social and Behavioral Sciences, 10 :140-147 [Details]
2010 'Social interaction and volunteer satisfaction: an exploratory study in primary healthcare'
Zappa, Paola and Zavarrone, Emma (2010) 'Social interaction and volunteer satisfaction: an exploratory study in primary healthcare'. International review of economics, 57 (2):215-231 [Details]

Conference Publications

  Year Publication
2015 Knowledge Transfer in Multilevel Networks: Contingent Effect of Organizational and Social Structure
A. Lomi and P. Zappa (2015) Knowledge Transfer in Multilevel Networks: Contingent Effect of Organizational and Social Structure Academy of Management Best Paper Proceedings [Details]

Book Chapters

  Year Publication
2017 'The network structure of organizational vocabularies'
A. Lomi, S. Tasselli, P. Zappa (2017) 'The network structure of organizational vocabularies' In: P. Groenewegen, J. Ferguson, C. Moser, J. Mohr, & S. Borgatti (eds). Research in the Sociology of Organizations, Volume 53 “Structure, Content and Meaning of Organizational Networks”. Bingley: Emerald. [Details]
2016 'Knowledge sharing in organizations: A multilevel network analysis'
P. Zappa and A. Lomi (2016) 'Knowledge sharing in organizations: A multilevel network analysis' In: E. Lazega, and T. A. B. Snijders (eds). Multilevel Network Analysis for the Social Sciences. Switzerland: Springer International Publishing. [Details]