Francis Balfe

Senior Consultant
SQS Group Ltd
London
IT and telecoms
Computer Science
BSc Computer Science and Software Engineering
2006

The key skills I use are people skills. A breakdown in communication or a misunderstanding can cost thousands or millions of pounds when a software project delivers the wrong product, a buggy product or no product at all. The other key skill is in asking questions. What does the customer want this to do? Why? What happens if I do this? What do other similar products do? Why?

(submitted August 2012)