National Student and Researcher (NSR) Helpdesk

The National Student & Researcher (NSR) Helpdesk is the single point of contact for displaced Ukrainian people seeking access to third level education in Ireland.

The helpdesk is staffed by Admissions and Researcher Advisors and other experts who are able to direct students to a local college equipped to meet their educational needs. The NSR Helpdesk is supported in its work by a National Steering Group, hosted by Maynooth University and assists the needs of third-level students and researchers. It is staffed by six people seconded from HEIs around Ireland, funded by DFHERIS.

Those seeking assistance can contact or call +353 (0)1 474 7788. 


Upcoming Information Webinars

You are invited to attend an online information session (webinar) with a presentation (plus questions and answers) on the process of submitting an application to colleges in Ireland.

Applications are sent through the PAC (Processing Applications in the Cloud) website, which is being monitored by the National Student and Researcher Helpdesk.

Each repeating webinar will be presented by Zoryana Pshyk from College Connect, and Declan Markey from Maynooth University Access Programme. The information will be provided in English and Ukrainian. 

NB. These webinars are for Ukrainians who arrived in Ireland after the 24th of February, received their Temporary Protection Status under The Temporary Protection Directive (2001/55 EC), and are currently residing in Ireland. Click on a link below to register to attend. 


1. Thursday, 21st July 2022 - 10.30am-1pm

2. Friday, 22nd of July 2022 - 7pm-8.30 pm

3. Saturday, 23rd July 2022 - 10.30am-1pm

4. Monday, 25th July 2022 - 7pm-8.30pm

5. Wednesday, 27th July 2022 - 2pm-3.30pm